We currently ship only to the United States, and you must have a US billing address for your credit card. Additionally, our freight carrier does not deliver to PO or APO boxes.
If you placed an order for an item with 24 hour availability (in stock part), your total processing time would be 2 to 24 hours processing plus 2 to 6 days shipping time (depending on where you live).
On average, you can expect your package to be delivered within 4 to 9 business days of placing your order. As soon as an order has shipped, you will receive an email with tracking information. All orders over $100 will require an indirect signature, which can be done on FedEx's website when you track your shipment.
You may cancel an order within 48 hours if it has not already shipped by sending a cancellation e-mail to firstname.lastname@example.org or by calling 1-866-596-1970 and asking for parts. We will make every effort to cancel your order, but we cannot cancel orders that have already been shipped.
If your order has shipped by the time we receive your cancellation request, you must go through the return process and will be subject to a 20% restocking fee. Refusal of the shipment from the carrier will incur a two-way shipping charge. We strongly recommend that you accept the merchandise and then proceed through our normal return process.
Next day and second day shipping is only available when you place an order over the phone. Please note that next day orders placed on Fridays will not be delivered until Monday.
Items We Can't Ship:
The online catalog lists some items that are considered hazardous and cannot be shipped. These items include, but are not limited to: paint, oil, antifreeze, airbags, seatbelts equipped with pretensioners, or any other fluids. Glass and other items that are considered fragile or commonly broken cannot be shipped. If you order any of these items, you will be notified that we cannot ship them.