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Toyota Culture: The Heart and Soul of the Toyota Way - Toyota Parts Blog

The title of this posting is also the title of one of the better business books ever written.

It also gives Toyota enthusiasts a “behind-the-scenes” look at the Toyota culture.

The Toyota Culture examines the human systems company has put in place to instill its culture and values into its workforce.  In the book you’ll learn Toyota’s 4-Step process for building and keeping quality people (attract, develop, engage and inspire).

The book helps readers acquire the tools to:

  • Find competent employees
  • Train and socialize employees into the company
  • Establish and communicate key performance indicators at all levels
  • Train people to solve problems and improve processes
  • Develop leaders
  • Reward top performers and how to retain them with your company

You’ll read examples from Toyota new car dealers to Toyota accessories employees giving you the inside look at Toyota’s recruiting, training and retention practices.  Get your copy if interested through Amazon.

Written by Tom Blackman